Terms & Conditions

1. Appointment Scheduling and Cancellation

  • Patients must complete and submit the required information form before their appointment.
  • Cancellations or rescheduling requests must be made at least 48 hours in advance.
  • Rebooking fee for last-minute cancellations: $75
  • No-show fee: $100
  • Late arrivals will experience longer wait times—please arrive on time for your appointment to avoid delays.

2. Medical Exam Fees

  • Adults (15 years and older): $200 (includes standard blood tests).
  • Children (14 years and younger): $120 (blood testing is not required).
  • Additional tests may be required at the physician’s discretion, and associated costs will be the patient’s responsibility.
  • Prices are subject to change at any time without prior notice.

3. Additional Medical Test Costs

  • A chest X-ray is required for all patients aged 11 years and older:
  • $40 in Kitchener-Waterloo
  • $50 in Toronto
  • Payment for the X-ray is made directly to the X-ray facility, and patients will be directed accordingly.
  • Additional tests may be required at the physician’s discretion during the medical examination, and any further costs will be communicated at that time.

4. Payment Policy

  • Payment is required in full at the time of the appointment.
  • Accepted payment methods: Debit or Cash only.
  • Credit card payments are subject to an additional processing fee of $10.
  • E-transfers are not accepted.

5. Liability & Disclaimer

  • Panel Doctors performs medical examinations in accordance with Immigration, Refugees and Citizenship Canada (IRCC) requirements.
  • We are not responsible for IRCC processing times or decisions regarding your application.
  • Test results are submitted directly to IRCC and cannot be modified once submitted.
  • Panel Doctors is not liable for any medical findings that may impact your immigration process.

6. Medications to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Changes will be reflected on our website, and it is the patient’s responsibility to review them before their appointment.

7. Contact Information

  • For cancellations, rescheduling, or inquiries, please contact us.

Downtown Toronto

Kitchener-Waterloo

By booking an appointment with Panel Doctors, you acknowledge and agree to these Terms and Conditions.